Privacy Policy
This Privacy Policy explains how Ponvel collects, uses, and protects your personal information when you visit or use our website.
1. Information We Collect
We may collect the following types of information:
Personal Information:
Name
Email address
Phone number
Shipping and billing address (for purchases)
Technical Information:
IP address
Browser and device information
Time and date of visits
Pages viewed and actions taken
Cookies and tracking technologies
Payment Information:
Collected and processed securely through third-party payment processors. We do not store your credit/debit card numbers.
2. How We Use Your Information
We use your information to:
Deliver and improve our products and services
Respond to your inquiries or support requests
Send you updates, offers, or newsletters (only if you opt in)
Improve website performance through analytics
Comply with legal and business obligations
3. Sharing Your Information
We do not sell your personal information.
We may share data with third parties for business purposes only, such as:
Payment gateways
Email marketing platforms
Analytics and website hosting providers
Law enforcement, if required
Each partner must follow strict confidentiality and security practices.
4. Your Rights (For California Residents – CCPA/CPRA)
If you are a resident of California, you have the right to:
Right to Know:
Ask what personal information we collect and how it is used or shared.
Right to Delete:
Request deletion of your personal data, with some legal exceptions.
Right to Opt-Out:
Tell us not to sell or share your personal information with third parties.
Right to Correct:
Ask us to fix any incorrect information about you.
Right to Limit Use of Sensitive Data:
Request us to use sensitive data (such as location or financial data) only as needed for basic services.
Right to Non-Discrimination:
We will never deny you services, charge extra, or provide a different experience if you exercise your privacy rights.
To make a request, contact us at:
Email: info@ponvelproducts.com
We will verify your identity and respond within 45 days.
5. Cookies
Our website uses cookies to improve your browsing experience. You can control or disable cookies through your browser settings.
We may use cookies for:
Saving your preferences
Website analytics
Advertising (if applicable)
6. Data Security
We take reasonable steps to protect your data using:
HTTPS encryption
Secure hosting platforms
Access restrictions to authorized personnel
However, no method of internet transmission is 100% secure.
7. Children’s Privacy
Our website is not designed for children under 13 years of age. We do not knowingly collect personal information from children.
8. Updates to This Policy
This Privacy Policy may be updated periodically. The latest version will always be available on this page.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or your data, contact us at:
Email: info@ponvelproducts.com
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